Who is the AFA Ombuds?

The Ombuds is independent, and not a member, of the AFA.

Starting January 1, 2020, the role will be filled by Ms. Francine Montemurro.

When should I contact the AFA Ombuds?

You may contact the Ombuds whenever you are most comfortable doing so, and you are encouraged to do so at the early stage of a concern. Consulting with the Ombuds early on often preserves more choices for you to address your concern.

Will the Ombuds make a permanent record of my conversations?

No. The Ombuds maintains only anonymous, aggregate data. Informal notes may be temporarily created only as needed for case management. You are not required to provide your name or personally identifiable information to the Ombuds. If you choose to do so, no records containing identifiable information will preserved.